Q&A
Question1: What materials are your jewelry made of, and do they tarnish?
Answer:
Question2: Why didn't I get an immediate response when I contacted customer service?
Answer:
Kindly note that due to time zone variations, there might be instances when we are in our resting hours. However, once our operational hours resume, we assure you of our swift response. Your understanding is greatly appreciated.
Question3: I didn't find the replica I need, can I have it customized?
Answer:
No problem at all, you just need to contact our customer service. We will try our best.
Question4: How to track my order?
Answer:
Answer:
Our jewelry is primarily crafted from 925 silver, high-quality alloys, and V gold. These materials have been carefully selected to ensure durability and resistance to tarnishing. We are committed to providing high-quality replica jewelry, so you can trust that our products won't easily tarnish.
Question2: Why didn't I get an immediate response when I contacted customer service?
Answer:
Kindly note that due to time zone variations, there might be instances when we are in our resting hours. However, once our operational hours resume, we assure you of our swift response. Your understanding is greatly appreciated.
Question3: I didn't find the replica I need, can I have it customized?
Answer:
No problem at all, you just need to contact our customer service. We will try our best.
Question4: How to track my order?
Answer:
Method 1: Station search
Click "Tracking Order" at the end of the homepage, enter the inquiry page, and then enter your "Order Number" for inquiry.
Method 2: Off-site Inquiry
Go to https://www.17track.net/en, use "Tracking Order" to search.