Customer Stories

Updated January 7, 2024

Updated November 30, 2023

1.S is a first-time customer who purchased a bracelet and a ring from us. Upon receiving the items, she expressed satisfaction with the perfect condition of the ring, but the color of the bracelet did not meet her expectations. Through negotiation, we ultimately provided her with a partial refund. We appreciate S's purchase and are thankful for her support.

2.Simon is also a first-time customer who received his order and discovered that a bracelet was sent in the wrong color. He wanted platinum, but received gold instead. Upon contacting us, we apologized for our mistake, sent him a replacement bracelet in the correct color, and provided compensation for the inconvenience.

Updated November 1, 2023

1.We extend our heartfelt gratitude to ER for choosing us for the first time and for her purchase of multiple products. Upon receiving her order, she enthusiastically expressed her immense satisfaction, and she's already looking forward to her next purchase with us. Thank you, ER, for your trust and support.




2.Jane decided to purchase a necklace from our mall, and she is absolutely delighted with her choice.However, due to some ambiguity on our product description page, she initially believed that the necklace and earrings were sold together. Upon reaching out to us, we promptly clarified the situation and expressed our sincere appreciation for her choosing to purchase our product.


3.Brandy, a first-time customer, chose our brand and made a purchase of a VCA necklace. She expressed her satisfaction with her purchase and expressed a desire for us to release more products in the future. We sincerely appreciate her trust in our brand and her kind words of encouragement.

Some past customer feedback